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COMPLIANCE & SOCIAL GOVERNANCE

Ethical responsibility
Eigenrac recognizes its ethical responsibility to both its people and clients. All employees undergo thorough vetting, briefing, training, and mentoring before any operational deployment to ensure they are fit for their roles, equipped, and informed to manage security risks. We align with international Occupational Health, Safety, and Environment standards, including ISO 45001:2018.

Community support and engagement
Eigenrac understands that our operations can impact both people and infrastructure in the communities we work in. We strive to engage with local communities, fostering strong relationships through the development of local talent and infrastructure, and providing employment where possible. Our motto is, “Where the project meets the community, the community secures the project.”

Environmental awareness
At Eigenrac, we recognize the importance of the environment and support the global goal of achieving net-zero emissions by 2050. We are committed to climate change awareness and fully support Environmental, Social, and Governance (ESG) strategies to mitigate global warming risks. We align our practices with the Environmental Management ISO 14001:2004 standards, implementing these criteria wherever we operate.

EIGENRAC POLICIES

Icon Business Ethics & Code of Conduct

Icon Internal Control Policy

Icon Anti-Bribery & Corruption Policy

Icon Complaints Policy

Icon Whistleblowing Policy

Icon Health Safety and Environment Policy

Icon Environmental Policy

Icon Health and Safety Policy

Icon Harassment-Free Workplace Policy

Icon Security Policy

Icon Grievance Policy

Icon Sexual Harassment Policy

Icon HR Policy

Icon Malpractice and Maladministration Policy

Icon Insurance Policy

Icon Information Security Policy

Icon GDPR Policy

Icon Document Naming Policy

Icon Data Retention Policy

Icon Quality Policy

Icon Physical Access Control Policy

Icon Endpoint Security and User Privilege Management Policy

DUE DILIGENCE

At Eigenrac, we take a structured and risk-based approach to due diligence, ensuring that the organisations we work with meet the required standards of integrity, compliance, capability, and reliability. Our due diligence process consists of five mandatory stages, covering:

Icon Corporate & Financial Verification

We verify company registration, ownership and management structures, operating history, financial standing, and relevant corporate and tax documentation to establish the legitimacy and stability of the organisation.

Icon Legal, Licensing & Regulatory Checks

We confirm that suppliers and subcontractors hold the appropriate registrations, licences, permits, and authorisations required to operate and deliver services within the relevant jurisdiction.

Icon Policies, Procedures & Compliance

We assess key policies and procedures, including business ethics, anti-bribery and corruption, data protection, confidentiality, health and safety, and other relevant compliance requirements. We also assess the organisation’s operational capability and ability to meet Eigenrac and client standards.

Icon Accreditations, Experience & Personnel

Relevant certifications, professional accreditations, insurance, previous experience, references, training, and personnel suitability are reviewed and verified where appropriate. For operational personnel, additional screening may be undertaken in accordance with local legislation and client requirements.

Icon Risk & Reputational Assessment

We conduct a broader assessment of the risks associated with the organisation, its ownership, the operating environment, and the proposed engagement. This may include sanctions and restricted-party screening, adverse-media checks, reputational research, and country- or assignment-specific risk considerations.

Icon Continuous Oversight

Our due diligence does not end once a supplier or subcontractor is approved. We maintain ongoing, risk-based monitoring of our partners through licence and certification checks, performance reviews, incident reporting, client feedback, and reassessment when circumstances change. This helps reduce financial, legal, regulatory, operational, reputational, and security risks while ensuring our partners continue to meet Eigenrac and client standards. Our framework is continuously reviewed and strengthened in response to emerging threats, regulatory developments, technological advancements, industry best practice, and operational experience.

CERTIFICATIONS

Eigenrac Renewal 2026